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Smartphone and Online Safety Skills

Most scams do not hack your phone. They persuade you to hand over the keys.

  • 2 weeks
  • Beginner
  • Online and on-site
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Fraud works because it looks ordinary: a delivery text, a bank alert, a friend's hacked WhatsApp. This short course teaches you to recognise the patterns and set your phone up so one bad tap cannot cost you much.

You will also tidy the basics most people skip: storage, backups, app permissions and updates.

What you will build

  • A full security check-up of your own phone
  • A password plan you can actually remember
  • A one-page safety guide to share with a relative

The journey

1. Phone essentials

Settings, contacts, backups and storage.

2. Permissions and updates

What apps can see; updating safely.

3. Recognising scams

Fake alerts and links; SIM swap; marketplace and romance scams.

4. Locking things down

Strong passwords, two-step verification, securing WhatsApp and email.

Tools you will use

  • Android
  • iPhone
  • WhatsApp
  • Mobile banking apps

Who it is for

Anyone who banks, shops or chats on a phone, and the relatives who rely on you for tech help.

Before you enrol

Android or iPhone?

Both are covered, with examples for each.

Is this for non-technical people?

It is written for them.

Know someone who needs this? Share it.
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